Conflict Management 1st Edition by Stephan Proksch ISBN 3319318837 978-3319318837

Conflict Management 1st Edition by Stephan Proksch- Ebook PDF Instant Download/Delivery: 3319318837, 978-3319318837

Full download Conflict Management 1st Edition after payment

Product details:

ISBN 10: 3319318837 

ISBN 13: 978-3319318837

Author:  Stephan Proksch

 This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.

Table of contents: 

1. Recognising and Resolving Conflicts

2. Traditional Methods of Conflict Management

3. Complementary Forms of Conflict Management

4. Mediation

5. Mediation Techniques

6. Questioning Techniques

7. Conflict Prevention

8. Setting Up an Inhouse Conflict Management System

9. Establishment of Mediation Facilities Within an Enterprise: Two Case Studies

10. Check Lists, Mediation Agreement, Codes of Conduct

People also search for:

 types of conflict management
    
define conflict management
    
importance of conflict management
    
conflict management styles
    
negotiation and conflict management

Tags: Stephan Proksch, Conflict Management