The Palgrave Handbook of Managing Continuous Business Transformation 1st Edition Horst Ellermann 1137602287 9781137602282

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Product details:

• ISBN 10: 1137602287
• ISBN 13: 9781137602282
• Author: Horst Ellermann

This handbook provides a comprehensive and unparalleled reference point for studying continuous business transformation. Asserting that change will be the new normal and highlighting the fact that business transformation can never be complete, this important resource is a tool for coping with ongoing change in order to become and stay resilient, the predominant concern of executives across industries. Containing case study material to illustrate issues and solutions, The Palgrave Handbook of Managing Continuous Business Transformation takes an interdisciplinary approach weaving together strategic concepts with real-life experiences, connecting human resource issues with shifts in information technology and linking customers with the businesses from which they buy.

Table of contents:

Part 1: Introduction

Part 2: Transformational Shifts

Part 3: Achieving Customer Centricity

Part 4: Dealing with New Technology

Part 5: Leading the Change

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