True Kaizen Management’s Role in Improving Work Climate and Culture 1st Edition by Collin Mcloughlin, Toshihiko Miura 1351719124 9781351719124

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ISBN-10 :  1351719124 

ISBN-13 :  9781351719124

Author:  Collin Mcloughlin, Toshihiko Miura 

What does it take to manage an organization to success? No matter what industry you are in, an organization is primarily a group of people. This book focuses on that ever-important human element. In the rush to get ‘lean’, many organizations focus solely on tools for increasing productivity, but where do these tools come from? In this book, Collin McLoughlin and Toshihiko Miura look back on their decades of international consulting experience to examine how organizations around the world have transformed on a cultural level by respecting the people who work within them and leveraging their creativity to solve problems. As our workforce becomes more knowledgeable, skillful, and more perceptive of their needs and wants as employees, the ability to reach the true potential of an organization becomes more and more difficult. Managers must look at each individual element of an equation like this in order to fully understand how to achieve an answer. They must begin to answer more focused questions, such as: 1. How productive is the existing work climate and culture? 2. How do employees, as individuals, navigate the existing work climate? (How do they deal with day-today issues with each other?) 3. Where and how are individuals and their work processes assessed? 4. What obstacles do employees face every day, and are they empowered to fix these obstacles? 5. What role does leadership play at each level of the organization? (Looking at the organization in layers of management.) To address these challenges, this book focuses on three main aspects of leadership and management: 1. Addressing and Improving the Perspective of Management — The ideas presented in this book are not limited to a certain industry or field of work, but can be applied in any setting because they speak to a universal human element. 2. Exploring and Improving Work Climate — Organizations are social entities, operating within their own controlled environment. This book will explore the factors that contribute to, and encourage, a positive work climate. 3. Observing and Eliminating Wasteful Work Processes — Observing wasteful activities and work processes requires a refined perspective. The case studies presented illustrate the How and Why to help refine expertise. This will also lead to the joy and benefits

True Kaizen: Management’s Role in Improving Work Climate and Culture 1st Table of contents:

Chapter 1 Why Leadership Matters
Maintaining a Holistic Perspective
Diagnosing
Adapting
Communication
The Ability to Assess a Situation
Effectiveness: Doing the Right Thing Efficiently
Effective Observation
Management by Walking Around
Management Two Layers Down
Starting With a Theme
Conclusion
Chapter 2 The True Meaning of Kaizen
Difference between Kaizen and Improvement
Who Performs Kaizen in Your Company?
The Power of 100 Ideas a Year
The Contagious Power of Kaizen
Inspiration Directly into Practice on the Shop Floor
The Process of Kaizen
Conclusion
Chapter 3 Monozukuri
The Art of Making: Monozukuri
Employees’ Collective Mindset
Work Environment Affects Performance
It’s All About Trust
Conclusion
Chapter 4 Communicating the Workplace Culture
Toyota’s Two Pillars
Workplace Communication
The Importance of Frontline Supervisors
Skills to Management Level
Conclusion
Chapter 5 Management Mindset
Confronting Waste
Providing a Challenging Environment is Essential
Setting Challenging Goals
Blending Kaizen and a Management Mindset
Kaizen Suggestion System
TOTO
OM Sangyo
Sinko Air Conditioning
Kaizen Activity Visualization Board
Department-Based Kaizen Boards
Yamaguchi Seiki Kogyo
Conclusion
Chapter 6 How to Assess Shop Floor Morale
Morale
Enthusiastically Greeting the Day
Greeting Visitors
Moving in the Morning
Morale and Physical Workplace Conditions
Business Entrances
Additional Efforts
Parking Lots
Introduction to the Company
Welcome Signs
Department Boards
Purposely Arranged Operations
Raise Your Voice to Raise Morale
The Elephant in Chains
Yaruzo Call
Conclusion
Chapter 7 Identifying and Removing Waste
Defining Waste
Removing Waste Once Identified
Implementing the 5S’s
Maintaining 5S
Wastes of Stagnation and Motion
How Can We Identify Stagnation Waste?
The Store and the Fridge
Give Your Materials the 3F
Using Kanban to Eliminate Stagnation Waste
Conclusion
Chapter 8 Using Production Boards for Time Management
Daily Challenges of a Manager
Prestart Activities
Management’s Daily Standard Work
To Prepare, You Must Have Daily Data
Everyone Can Contribute to Tracking Data
Visualizing The Data
Visualizing Production Management
Transitioning From Daily to Hourly Management
Hourly Production Example—Nabeya
Leveling Your Production
Management by Time Units
Production Management Boards vs. Electronic Scoreboards
Update the Board by Hand
Using Visual Management Boards to Reduce Overtime
Eliminating The Waste of Stagnation by Applying Time Management
Putting Production Boards into Action—Tanaka Foods
Reducing Production Breakdowns
Equipment Maintenance
An Example of Daily Maintenance in Practice
Material Checking
The First-In, First-Out Method
Having the Right Materials
Conclusion
Chapter 9 Waste Elimination in Practice
A Flow Mentality
Deeper Examination of the Waste of Motion
Removing Wasted Motion while Serving Customers—Suzette Co.
Every Motion Matters
Removing Motion Waste in Administrative Tasks
Flexible Workers and the Waste of Space
Addressing Transportation Waste Within Your Facility
Moving Closer Together—Hida Sangyo
The Waste of Transportation in the Shipping Department—Marugo Rubber Industries
Eliminating the Waste of Searching—Kyowa Manufacturing Co.
Creating Flexible Workers and Eliminating Rework
Reducing the Distance of Transportation—Tirol-Choco
Turn Your Transportation Into a Milk Run
Implementing a Milk Run System—Unitaka’s Okazaki Plant
Conclusion
Chapter 10 The Kaizen Pyramid
Top–Down or Bottom–Up?
So Which Approach is Better?
Results and The Kaizen Pyramid
The Aidma law
Building Your Kaizen Pyramid
Your Kaizen Community
Increasing the Number of Kaizen Trainers
True Kaizen For Everyone
Kaizen Has No Boundaries

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Tags: True Kaizen, Management, Improving Work, Climate, Culture, Collin Mcloughlin, Toshihiko Miura