Public Service Excellence in the 21st Century 1st Edition by Alikhan Baimenov, Panos Liverakos ISBN 9811332142 978-9811332142

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Product details:

ISBN 10: 9811332142 

ISBN 13: 978-9811332142

Author: Alikhan Baimenov, Panos Liverakos

 This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. 
Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. 
This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.

Table of contents: 

1. Reclaiming Public Space: Drawing Lessons from the Past as We Confront the Future

2. Fear and Loathing of Technological Progress? Leveraging Science and Innovation for the Implementation of the 2030 Agenda for Sustainable Development

3. Lessons from Lagash: Public Service at the Start of History and Now

4. The Emergence of a New Model? Trajectories of Civil Service Development in the Former Soviet Union Countries

5. Japan’s Attempts to Digitalise Government: An Introduction of “My Number” System in Reforming Public Management

6. The Role of Civil Service and the Human Resource Management Policies Required for the Government of the Future

7. China’s Public Service and Civil Service Capacity Building

8. Disruptive Technologies and the Public Sector: The Changing Dynamics of Governance

9. Big Data-Driven Public Service in the Twenty-First Century: The Politics of Big Data

10. Cooperation and Partnerships for International Development in the Era of the SDGs

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Tags: Alikhan Baimenov, Panos Liverakos, Public Service Excellence