Public Management and Governance 3rd Edition by Tony Bovaird, Elke Ffler 0415501857 9780415501859

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Product details:

ISBN 10: 0415501857 

ISBN 13: 9780415501859

Author: Tony Bovaird, Elke Ffler 

Table of contents:

1. Understanding public management and governance

2. The changing context of public policy

3. The changing shape of the public sector

4. Public management reforms across OECD countries

5. Strategic management in public sector

6. Marketing in public sector organizations

7. Contracting for public services

8. Financial management in public sector organizations

9. Managing people and organizations

10. Digital technology, information policy and social media in public services

11. Performance measurement and management in public sector organizations

12. Quality management in public sector organizations

13. Process management in public sector organizations

14. Public services inspection

15. Public governance in a network society

16. Democratic governance

17. Partnership working across public and private sectors

18. Decentralized management

19. Managing networks and complex adaptive systems

20. Public leadership

21. The Performance

22. Citizen engagement

23. Co-production of public services and outcomes

24. Transparency in government

25. Changing equalities

26. Ethics and standards of conduct

27. Evidence-based policy and practice

28. Public management and governance

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Tags: Tony Bovaird, Elke Ffler, Management, Governance