Understanding Intercultural Interaction: An Analysis of Key Concepts 1st edition by Frank 1837534403 9781837534401

Understanding Intercultural Interaction: An Analysis of Key Concepts 1st edition by Frank Fitzpatrick – Ebook Instant Download/Delivery ISBN(s): 1837534403, 9781837534401

Product details:

• ISBN 10: 1837534403
• ISBN 13: 9781837534401
• Author: Frank Fitzpatrick

In an increasingly global world, it is more important than ever that we deepen our understanding of how people interact and communicate across different cultural contexts. Designed as an introduction to a wide range of theories and ideas that influence social encounters around the globe, this 2nd Edition of Understanding Intercultural Interaction places new emphasis on the ‘global workplace’, providing an overview and analysis of key concepts in culture and interaction to develop your knowledge in areas such as global working, diversity management, interculturality, and cross-cultural ethics. Cutting across the world of work and education, this is a timely refresh for equipping a diverse range of both students and professionals with the tools to understand, discuss, and ultimately fulfil the role that they can play on the international stage.

Table of contents:

Part I. Approach and Principles

Intercultural or Cross-cultural?

Sites of Intercultural Interaction

Key Themes

What Is Culture?

Cultural Identity

Cultural Essentialism

The Universality of Culture

The Question of Cultural Relativism

Context and Power

Beyond Culture Towards Interculturality

The Global Workplace

How the Key Concepts are Organised

Concepts from Language and Communication

Concepts from the Social Sciences

Concepts for Managing in the Global Workplace

Global Indicators of Cultural Context

Theories and Theorists

How to Use This Book

The Basics

Explanation

Analysis

Assignment

Further Reading

Also See

Index

Part II. Key Concepts

Acculturation

The Basics

Explanation

Acculturation Strategies

Acculturation and the Host Society

Co-cultural Theory

Analysis

Assignment

Further Reading

Also See

Anxiety Uncertainty Management (AUM) Theory

The Basics

Explanation

Uncertainty Reduction Theory

Anxiety Uncertainty Management

Uncertainty Avoidance Index

Managing Uncertainty and Change in the Global Workplace

Analysis

Assignment

Further Reading

Also See

Attribution Theory (AT)

The Basics

Explanation

Locus of Control and Attribution

AT and Group Identity

AT and Cultural Bias

Implications for the Global Workplace

Analysis

Assignment

Further Reading

Also See

Chinese Values Survey (CVS)

The Basics

Explanation

Western Bias and National Cultures

The Teachings of Confucius

Comparison with Hofstede’s IBM Studies

Long-term Orientation

Criticism of LTO

Analysis

Assignment

Further Reading

Also See

Communication Accommodation Theory (CAT)

The Basics

Explanation

Convergence and Divergence

Non-verbal Accommodation

Tone of Voice

CAT and Cultural Identity

Managing Communication and Conflict in the Global Workplace

Analysis

Assignment

Further Reading

Also See

Computer-mediated Communication (CMC)

The Basics

Explanation

Types of CMC

Benefits of CMC

Issues Relating to CMC

Communication, Culture and Artificial Intelligence

Analysis

Assignment

Further Reading

Also See

Conversational Constraints Theory (CCT)

The Basics

Explanation

Task Orientation

Social-relational Constraints

CCT and Culture

Analysis

Assignment

Further Reading

Also See

Cognitive Dissonance Theory (CDT)

The Basics

Explanation

Consonance and Dissonance

Reducing Dissonance

Cultural Dissonance

Analysis

Assignment

Further Reading

Also See

Corruption Perceptions Index (CPI)

The Basics

Explanation

Methodology

Main Findings and Recommendations

Criticisms of the CPI

Analysis

Assignment

Further Reading

Also See

Critical Intercultural Communication (CICC)

The Basics

Explanation

The Social Construction of Culture

The Role of Power

A Dialectical Approach

Analysis

Assignment

Further Reading

Also See

Cross-cultural Adjustment

The Basics

Explanation

Psychological Adjustment

Sociocultural Adjustment

Domains of Adjustment

Crossover and spill-over

Adjustive Resources

Social Support

Analysis

Assignment

Further Reading

Also See

Cross-cultural Attachment Theory (CCAT)

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