Management Control Systems 4th Edition by Kenneth Merchant 1292110554 ‎ 978-1292110554

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ISBN-10 ‏ : ‎ 1292110554

ISBN-13 ‏ : ‎ 978-1292110554

Author:  Kenneth A. Merchant 

Management Control Systems, 4th edition, by Kenneth A. Merchant, and Wim A. Van der Stede, is the market-leading text for management control and performance management studies. Using real-life examples and a range of international case studies, the book offers you a thorough understanding of the core concepts and key topics of the subject.

The text’s clear and structured chapters ensure logical progression and understanding through topics such as the control function of management, alternative methods of management control, and how to apply your knowledge beyond theory.

Considering all areas of Management Control Systems, from implementation to ethical questions, the 4th edition serves as the ultimate guide to the subject, excellent for students and practitioners alike.

Management Control Systems 4th table of contents:

SECTION I
The Control Function of Management
1 Management and Control
93
Personnel controls
95
Cultural controls
97
Personnel/cultural controls and the control problems
3
101
Management and control
8
Effectiveness of personnel/cultural
Causes of management control problems
Characteristics of good management control
12
controls
101
15
Conclusion
103
Control problem avoidance
15
Notes
103
Control alternatives
19
Witsky and Associates, Inc.
105
Outline of this text
19 The Platinum Pointe Land Deal
106
Notes
20 EyeOn Pharmaceuticals, Inc.
114
Leo’s Four-Plex Theater
22
Axeon N.V.
121
Wong’s Pharmacy
23
Private Fitness, Inc.
23
4 Control System Tightness
128
Atlanta Home Loan
25
Tight results control
128
SECTION II
Management Control Alternatives and their Effects
2 Results Controls
Prevalence of results controls
Results controls and the control problems
Elements of results controls
Conditions determining the effectiveness
of results controls
Tight action controls
131
Tight personnel/cultural controls
137
Conclusion
139
Notes
140
Controls at the Bellagio
33
Casino Resort
142
34
PCL: A Breakdown in the Enforcement
37
of Management Control
168
38
5 Control System Costs
173
42
Direct costs
173
Conclusion
46
Indirect costs
174
Notes
46
Adaptation costs
182
Office Solutions, Inc.
48
Conclusion
186
Puente Hills Toyota
58
Notes
187
Kooistra Autogroep
71
Philip Anderson
189
Houston Fearless 76, Inc.
78
Sunshine Fashion: Fraud, Theft, and Misbehavior among

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Tags: Management, Control Systems, Kenneth Merchant, management studies