Application of Social Media in Crisis Management Advanced Sciences and Technologies for Security Applications 1st Edition Babak 3319524194 9783319524191

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Product details:

• ISBN-10: 3319524194 
• ISBN-13: 9783319524191
• Author: Babak Akhgar

This book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and natural disasters. The book is based on the results and knowledge gained during the European Commission ATHENA project which has been addressing critical issues in contemporary crisis management and social media and smart mobile communications. This book is authored by a mix of global contributors from across the landscape of academia, emergency response and experts in government policy and private industry. This title explores and explains that during a modern crisis, the public self-organizes into voluntary groups, adapt quickly to changing circumstances, emerge as leaders and experts and perform life-saving actions; and that they are increasingly reliant upon the use of new communications media to do it.

Table of contents:

Chapter 1: Introduction
Chapter 2: Human Factors in Crisis, Disaster and Emergency: Some Policy Implications and Lessons
Chapter 3: Crisis Management, Social Media, and Smart Devices
Chapter 4: Case Studies in Crisis Communication: Some Pointers to Best Practice
Part II: Technological Design and Development of ATHENA
Chapter 5: Best Practices in the Design of a Citizen Focused Crisis Management Platform
Chapter 6: Analyzing Crowd-Sourced Information and Social Media for Crisis Management
Chapter 7: The ATHENA Mobile Application
Chapter 8: Standardization to Deal with Multilingual Information in Social Media During Large-­S
Chapter 9: Cloud-Based Intelligence Aquisition and Processing for Crisis Management
Part III: Salient Legal Considerations
Chapter 10: The Relevant Legal Framework
Chapter 11: Legal Considerations Relating to the Police Use of Social Media
Part IV: Testing and Evaluating the ATHENA System
Chapter 12: Preliminary ATHENA Case Studies: Test-Bed Development and Delivery
Chapter 13: The Final ATHENA Test Case: An Integrated View of ATHENA
Chapter 14: Concluding Remarks

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