Business Communication For Managers 2nd Edition Payal Mehra

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Product details:

• ISBN-10: 9789332576643
• ISBN-13: ‎ 978-9332576643
• Author: Payal Mehra

Table of contents:

1. Introduction to Business Communication
2. Theories of Interpersonal and Organizational Communication
3. Interpersonal Communication
4. Analysing Transactions: The Units of Communication
5. The Language of Persuasion
6. Communicating in a Diverse Work Environment
7. Crisis Communication Strategies
8. Business Meetings and Negotiations 
9. Preparing and Delivering Presentations
10. Introduction to Business Writing
11. The Writing Strategy
12. Business Letters, Memorandums, and E-mails
13. Planning, Composing, and Writing R­ eports
14. Employment Communication

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