Complaints, Litigation and Clinical Errors: A Practical Guide for Health Care Students and Professionals Amar Alwitry 1040014666 9781040014660

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Product details:

• ISBN 10: 1040014666
• ISBN 13: 9781040014660
• Author: Amar Alwitry

This concise book provides readers with practical guidance to help them to both avoid errors and develop robust processes to protect themselves and their patients, as well as dealing appropriately with complaints and litigation, when things do go wrong. Free of complex legal terminology, the book outlines key concepts in medical law and how these may be applied to clinical situations in both hospital and community settings. Key Features Accessible text addressing these specific areas of concern for all health care students and practitioners – error and harm, complaints, negligence claims and litigation Supported throughout with case examples, accompanied by commentaries from experienced clinical specialists Both medical and legal perspectives are reflected in the experienced editor team Incorporating case law with practical studies, legal information is supplemented by clinical commentaries from a range of specialists representing the perspective of the health care practitioner. The book is essential reading for medical and health students, practising clinicians and allied health care professionals at all levels.

Table of contents:

1 Introduction

SECTION 1 THE LAW OVERVIEW

2 The basic principles of the law of medical negligence

3 Consent

4 Criminally negligent manslaughter

5 Bawa-Garba and the use of reflections in court

SECTION 2 REGULATORY BODIES

6 The General Medical Council

7 The Parliamentary and Health Service Ombudsman

8 The Care Quality Commission

9 The coroner

SECTION 3 SPECIAL CIRCUMSTANCES

10 The junior doctor

11 Remote consultations and medicolegal implications

12 Locums

SECTION 4 DEALING WITH COMPLAINTS

13 The National Health Service complaints process

14 Independent sector complaints processes

15 Duty of candour

16 Responding to the complaint

17 Documentation/Record keeping

18 Professional obligations and the role of reflections

SECTION 5 DEALING WITH LITIGATION

19 Medical defence organisations

20 Captain of the ship

21 What is disclosure, and what is disclosable in a medical negligence case?

22 The legal process and the relationship with your lawyer

SECTION 6 COURT

23 Giving evidence in court

24 What the court and judge are looking for

25 Handling cross-examination

26 The role of the expert

27 Who will the court believe?

SECTION 7 NEGLIGENCE AND CLINICAL ERRORS

28 Allegations of negligence

29 Never events

30 Poor attitude

31 Poor communication

32 System errors

SECTION 8 SPECIALITY-SPECIFIC LITIGATION

33 Specialities

SECTION 9 LEARNING AND AVOIDING ERRORS

34 How we learn

35 Why errors happen

36 Errors and cognitive bias

37 Improving diagnosis

38 Protecting yourself from litigation

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