Creating experience value in tourism 1st edition by Joseph Chen, Nina Prebensen, Muzaffer Uysal 1786395047 9781786395047

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Product details:

ISBN-10 :  1786395047 

ISBN-13 :  9781786395047

Author:   Joseph S.Chen, Nina K. Prebensen, Muzaffer Uysal

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: – Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; – Provides a new chapter addressing value creation and resource configuration; – Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; – Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

Creating experience value in tourism 1st Table of contents:

1 Co-creation of Tourist Experience: Scope, Definition and Structure
2 Dynamic Drivers of Tourist Experiences
3 Tourist Experience Value: Tourist Experience and Life Satisfaction
4 Conceptualization of Value Co-creation in the Tourism Context
5 Why, Oh Why, Oh Why, Do People Travel Abroad?
6 Self-congruity Theory in Travel and Tourism: Another Update
7 Moving People: a Conceptual Framework for Understanding How Visitor Experiences can be Enhanced by
8 Co-creation of Experience Value: a Tourist Behaviour Approach
9 Authenticity as a Value Co-creator of Tourism Experiences
10 Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontli
11 Approaches for the Evaluation of Visitor Experiences at Tourist Attractions
12 Storytelling in a Co-creation Perspective
13 Tourist Information Search: A DIY Approach to Creating Experience Value
14 Co-creation of Value and Social Media: How?
15 Prices and Value in Co-produced Hospitality and Tourism Experiences
16 Value Creation: a Tourism Mobilities Perspective
17 Guide Performance: Co-created Experiences for Tourist Immersion
18 Value Creation and Co-creation in Tourist Experiences: an East Asian Cultural Knowledge Framework
19 Perspectives on Value Creation – Resource Configuration
20 Value Co-creation: Challenges and Future Research Directions

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