Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication Second Edition Cheri Clancy 1945157925 9781945157905 9781945157929
Original price was: $50.00.$25.00Current price is: $25.00.
This completed downloadable of Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication Second Edition Cheri Clancy
Instant downloaded Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication Second Edition Cheri Clancy pdf docx epub after payment.
Product details:
- ISBN 10: 1945157925
- ISBN 13: 9781945157905, 9781945157929
- Author: Cheri Clancy
Critical Conversations in Healthcare, Second Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. Chapters feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully revised second edition will show you how to: • Work with frustrated families, angry physicians, and uncooperative colleagues • Deal with gossip, harassment, and other tough topics • Successfully address workloads, management styles, and other tricky subjects • Improve the patient experience • Overcome conversation traps
Table of contents:
Chapter 1: The Importance of Effective Communication in Healthcare
Chapter 2: Body Language Exposed
Chapter 3: The Emotionally Intelligent and Emotionally Competent Nurse
Chapter 4: Mindful Conversations
Chapter 5: Mind Over Matter
Chapter 6: Impromptu Scripting, Phrasing, and Acronyms
Chapter 7: Interprofessional Coaching Conversations
Chapter 8: Improving Patient Experience
Chapter 9: Fostering a Healthy Workplace Environment
Chapter 10: Organizational Culture and Behavior
Chapter 11: Conclusion
People also search:
what is a critical conversation
critical issues in healthcare
examples of critical incidents in healthcare
crucial conversations in healthcare
critical conversations model
You may also like…
Computers - Computer Science
Advanced Computational Intelligence Techniques for Virtual Reality in Healthcare Deepak Gupta
![Power Phone Scripts 500 Word for Word Questions Phrases and Conversations to Open and Close More Sales 1st Edition Mike Brooks [Mike Brooks]](https://textbookfull.com/wp-content/uploads/2024/04/power-phone-scripts-500-wordforword-questions-phrases-and-conversations-to-open-and-close-more-11476888-247x296.jpg)
Business & Economics - Sales & Marketing
Business & Economics - Project Management
Project Management for Healthcare, Second Edition David Shirley
Relationships & Lifestyle - The Art of Communication