English Language Training in the Workplace Case Studies of Corporate Programs in China 1st Edition by Qing Xie ISBN 9783319301570 3319301578

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ISBN 10: 3319301578
ISBN 13: 9783319301570
Author: Qing Xie

English Language Training in the Workplace Case Studies of Corporate Programs in China 1st Edition Table of contents:

Chapter 1: Introduction

The Status of English Use in the Global and Chinese Context

Issues and Challenges in Workplace English Language Training in the Global and Chinese Context

Research Questions

Key Features of the Book

Methodology

Significance of the Book

Outline of the Book

Target Audiences

Some Terms and Definitions

Workplace English

Communicative Competence

Workplace Learning

Program Evaluation

Learner Autonomy

References

Chapter 2: Conceptual Framework

Defining Workplace English Training Programs

Features and Categorization of Workplace English

Nature of Workplace English Programs

Course Design of Workplace English Training

Course Design Principles

The Importance of Training Needs Analysis for Workplace English Programs

The Perspective of Teaching Job-Related English as a Second Language in the Workplace Context

The Perspectives of Second Language Learning in the Context of Workplace English Training

Learning Strategies

Learning Styles

Motivation

Personality

Language Aptitude

Occupational Specialization and Work Experiences

The Roles of Teachers in Workplace English Training Programs

Teacher Planning and Course Objectives

Course Time

Material

Delivery

Methods

The Theories of English Teaching Methodologies

The Development of ESP Methodologies

Previous Cross-Disciplinary Research Relevant to Workplace English Training Methodology

The Model of Workplace Language and Literacy Program Delivery

Business Management Training Methods

Communicative Competence Training Methods

Review of Workplace Training and Learning Approaches

Learner Assessment

The Vocational Context

Resources and Support

Management Support

Autonomous Learning

TVET Characteristics

The Perspective of Skills Development for Employability and Employment

The Influence of Adult Education

The Perspective of Lifelong Learning

The Perspective of Human Capital Investment

Sustainable Livelihoods in the Chinese Context

Conceptual Framework Diagram

References

Chapter 3: Theories of Training Program Evaluation Frameworks and Methodologies

Workplace English Training Program Effectiveness

Review of Evaluation Frameworks

Theories and Practice of Language Training Program Evaluation

Program Evaluation Methodologies

Process Evaluation

Impact Evaluation

Effectiveness Evaluation

Program Evaluation Design

Cost-Benefit Analysis

Evaluation Frameworks for Workplace English Training Programs

References

Chapter 4: Review of Workplace English Training and Learning Research in the Chinese Context

English and English Language Policies in Hong Kong

Hong Kong´s Continuing Education Policy

Workplace English Training Research in Hong Kong

English in Mainland China

Role and Status of English in TVET in Mainland China

Why Do Mainland China´s Employees Need English Language Training in the Workplace?

Mainland China´s English Language Policy

Ministry of Education PRC Adult Education and TVET Division

Ministry of Human Resources and Social Security PRC TVET Division

Studies of Workplace English Training in the Context of Mainland China

References

Chapter 5: Research Design and Methods

Overview of Research Design and Methods

The Rationale for Selection of Research Sites in Hong Kong and Mainland China

Stage One: Qualitative Interviews

Qualitative Interviews

Choice of Participants

Interview Techniques

Stage Two: Case Study

Choice of Case Company

Case Research Process

Rationale of Data Analysis

Implications of Pilot Study to the Main Project

References

Chapter 6: The Context of Workplace English Training in Hong Kong and Mainland China

Challenges of Workplace English Training and Learning in Hong Kong and Mainland China´s Businesses

Varied Workplace English Use and Training Demand

Workplace English Training Program Implementation

Meeting Business Specific Learning Needs and Performance Goals

Workplace English Trainer´s Qualification

Cutting-Edge Practices in Developing Effective Workplace English Training Programs

Diverse Workplace English Training Program Provision by Training Providers and Industrial Companies

Workplace English Training Needs Analysis and Curriculum Development

Tailoring Workplace English Training Programs to Different Industries/Occupations

Corporate Training Topics

Materials

Methods

Job-Related Training in Non-Language Subjects and the Application of Training Methods to Workplace E

Climate and Environment

Resources and Support

On-the-Job Communicative Competence Development

Human Resource Training and Development Policy

Learner Assessment and Program Evaluation

References

Chapter 7: Case Study 1 of Workplace English Training in a Mainland China Machinery Production and T

Introduction to Case Study 1: Company L

Influencing Factors in Program Design

Training Needs Analysis

Course Objective

Course Content and Materials

Writing Exercise Sample

Writing Task 6

Employee´s Technical Communication Document Samples

Dear XX

Hi XX

Class Size

Class Time

Influencing Factors in Program Implementation

Conception of Teacher´s Role

Views and Understanding of Teaching and Learning: Delivery and Methods

Students´ Workplace English Learning Styles, Learning Strategies, Motivation, and Personality

Influencing Factors in Vocational Context

Human Resource Training and Development Policy

Climate and Environment

Resources and Support

Workplace English Training Effectiveness

Short-Term Training Program Effectiveness

Intended Learning Outcomes

Learner Self-Assessment Results

Unintended Learning Outcomes

Difficulties in Workplace English Use

Long-Term Program Impact on Job Performance and Business Operation

Long-Term Learning Outcomes

Sustainability of Learner Autonomy

International Business Communication Performance

Skills Development for Employability and Employment

Sustainable Livelihoods

Conclusion for Case Study 1

How Effective Are English Training Programs in Preparing Employees for Global Business Communication

What Factors Contribute to and Hinder the Effectiveness of English Training Programs in the Workplac

References

Chapter 8: Case Study 2 of Workplace English Training in a Mainland China Machinery Accessory Produc

Introduction to Case Study 2: Company Y

Influencing Factors in Program Design

Training Needs Analysis

Course Objective

Course Content and Materials

Class Size

Class Time

Influencing Factors in Program Implementation

Conception of Teacher´s Role

Views and Understanding of Teaching and Learning: Delivery and Methods

Students´ Workplace English Learning Styles, Learning Strategies, Motivation, and Personality

Assessment Requirements: Pre-course Business English Communicative Competence Test

Program Evaluation

Influencing Factors in Vocational Context

Human Resource Training and Development Policy

Climate and Environment

Resources and Support

Workplace English Training Effectiveness

Short-Term Training Program Effectiveness

Intended Learning Outcomes

Learner Self-Assessment Results

Unintended Learning Outcomes

Difficulties in Workplace English Use

Long-Term Program Impact on Job Performance and Business Operation

Sustainability of Learner Autonomy

International Business Communication Performance

Return on Investment

Skills Development for Employability and Employment

Conclusion for Case Study 2

How Effective Are English Training Programs in Preparing Employees for Global Business Communication

What Factors Contribute to and Hinder the Effectiveness of English Training Programs in the Workplac

References

Chapter 9: Case Study 3 of Workplace English Training in a Mainland China Dishwasher Production Comp

Introduction to Case Study 3: Company N

Influencing Factors in Program Design

Training Needs Analysis

Course Objective

Course Content and Materials

Sample 1: Meeting Schedule

Sample 2: Purchasing

Sample 3: Production Schedule

Class Size

Class Time

Conception of Teacher´s Role

Influencing Factors in Program Implementation

Views and Understanding of Teaching and Learning: Delivery and Methods

Students´ Workplace English Learning Styles, Learning Strategies, Motivation, and Personality

Program Evaluation

Influencing Factors in Vocational Context

Climate and Environment

Resources and Support

Workplace English Training Effectiveness

Short-Term Training Program Effectiveness

Intended Learning Outcomes

Learner Self-Assessment Results

Unintended Learning Outcomes

Difficulties in Workplace English Use

Long-Term Program Impact on Job Performance and Business Operation

Long-Term Learning Outcomes

Sustainability of Learner Autonomy

International Business Communication Performance

Return on Investment

Skills Development for Employment and Employability

Conclusion for Case Study 3

How Effective are English Training Programs in Preparing Employees for Global Business Communication

What Factors Contribute to and Hinder the Effectiveness of English Training Programs in the Workplac

References

Chapter 10: Discussion

Integrated Answers to Research Questions for Case Study 1, 2, and 3

How effective are English training programs in preparing employees for global business communication

Short-Term Training Program Effectiveness

Long-Term Program Impact on Job Performance and Business Operation

What factors contribute to and hinder the effectiveness of English training programs in the workplac

Workplace English Training Program Design

Workplace English Training Program Implementation

Vocational Context

Discussion of Stage 1 and Stage 2 Study to Answer Research Questions

How effective are English training programs in preparing employees for global business communication

Short-Term Training Program Effectiveness

Intended Outcome

Learner Self-Assessment Results

Unintended Outcomes

Difficulties of Workplace English Use

Long-Term Program Impact on Job Performance and Business Operation

Long-Term Learning Outcomes

Sustainability of Learner Autonomy

International Business Communication Performance

Skills Development for Employment and Employability

Return on Investment

Sustainable Livelihoods

What factors contribute to and hinder the effectivenessof English training programs in the workplace

Workplace English Training Program Design

Training Needs Analysis

Course Content and Material

Class Time

Class Size

Teacher´s Qualifications

Workplace English Training Program Implementation

Conception of Teacher´s Role

Views and Understanding of Teaching and Learning: Delivery and Methods

Students´ Workplace Learning Style, Learning Strategies, Motivation, and Personality

Assessment Requirements

Vocational Context

Climate and Environment

Resources and Support

Human Resources Training and Development Policy

Discussion with Existing Literature

How effective are English training programs in preparing employees for global business communication

What factors contribute to and hinder the effectiveness of English training programs in the workplac

Factors Facilitating Effective Program Design

Factors Hindering Effective Program Design

Factors Facilitating Effective Program Implementation

Factors Hindering Effective Program Implementation

References

Chapter 11: Conclusion and Implications

Summary of the Major Contributions to Workplace English Training and Evaluation Theory

Workplace English Training Effectiveness

Short-Term Training Program Effectiveness

Long-Term Program Impact on Job Performance and Business Operation

Factors Influencing Workplace English Training Effectiveness

Workplace English Training Program Design

Workplace English Training Program Implementation

Vocational Context

The Workplace English Training Program Evaluation Framework

Developing Effective Workplace English Training Programs in Hong Kong and Mainland China

Possible Limitations in the Project

Implications for the Project and Recommendations Arising

Implications for Theory

Implications and Recommendations for Practice

Implications and Recommendations for Teacher Training

Implications and Recommendations for Workplace English Training Provision

Implications and Recommendations for Policy

Implications and Recommendations for Government English Language and Workforce/Continuing Education

Implications and Recommendations for Corporate Human Resources Training and Development Policies

Possible Future Research Suggestions

Quality Assurance System for Workplace English Training Programs

Benefits of Workplace English Training and Personal Development

Impact of Specific Factors on Workplace English Training Effectiveness

Company Specific Model of Workplace English Training

Professional Development of Workplace English Trainers

Development of Workplace English Training Materials

Development of Assessment System of Workplace English Training Programs

Development of Formal, Informal and Nonformal Workplace English Training System

Research from Cross-Cultural Perspective

Final Note

References

Erratum

Appendices

Appendix A: Case Study Guidelines

Observation Instruments

Appendix B: Interview Questions (Training Providers, Industry Representatives, Policymakers, Workpla

Students

Teachers

Vocational Context

Workplace Training Effectiveness

Appendix C: Survey of Workplace English Learners´ Language Learning Style, Strategy, Aptitude, and

Author Index

Subject Index

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