Everyday encounters an introduction to interpersonal communication 5th Canadian Edition by Ann Schweitzer, Julia Wood ISBN 0176584005 9780176584009

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Product details:
ISBN 10: 0176584005
ISBN 13: 9780176584009
Author: Ann Schweitzer, Julia Wood

Everyday encounters an introduction to interpersonal communication 5th Canadian Edition Table of contents:

• Chapter 1: Interpersonal Communication: An Overview

  • Defining Interpersonal Communication
  • The Importance of Communication in Our Lives
  • Models of Communication
  • The Role of Culture and Context in Communication
  • The Communication Process: Sender, Receiver, and Feedback

• Chapter 2: Perception and Communication

  • How Perception Shapes Communication
  • Factors Influencing Perception
  • Perception and the Self
  • Improving Perception in Communication
  • The Role of Stereotyping and Bias

• Chapter 3: Verbal Communication

  • The Role of Language in Communication
  • Meaning and Interpretation in Language
  • The Power of Words
  • Verbal Communication in Different Contexts
  • Strategies for Effective Verbal Communication

• Chapter 4: Nonverbal Communication

  • Understanding Nonverbal Communication
  • Types of Nonverbal Cues (Facial Expressions, Gestures, Posture, etc.)
  • The Role of Nonverbal Communication in Relationships
  • Culture and Nonverbal Communication
  • Nonverbal Communication and Deception

• Chapter 5: Listening and Responding

  • The Listening Process
  • Barriers to Effective Listening
  • Types of Listening (Active, Empathetic, Critical, etc.)
  • Strategies for Improving Listening Skills
  • Responding to Others: Feedback and Confirmation

• Chapter 6: Self-Disclosure and Communication

  • Defining Self-Disclosure
  • The Importance of Self-Disclosure in Building Relationships
  • Risks and Benefits of Self-Disclosure
  • Cultural Differences in Self-Disclosure
  • Managing Boundaries in Self-Disclosure

• Chapter 7: Interpersonal Relationships

  • Types of Interpersonal Relationships (Family, Friends, Romantic Partners, etc.)
  • Relationship Development and Maintenance
  • The Role of Communication in Building Trust and Intimacy
  • Conflict in Relationships
  • Ending Relationships and Moving On

• Chapter 8: Communication and Conflict

  • Understanding Conflict in Interpersonal Communication
  • The Role of Conflict in Relationships
  • Approaches to Conflict Resolution (Avoidance, Accommodation, Compromise, etc.)
  • Conflict Styles and Strategies
  • Managing Conflict Constructively

• Chapter 9: Gender and Communication

  • Gender Differences in Communication
  • The Influence of Culture and Society on Gendered Communication
  • Communication Styles and Gender Stereotypes
  • Overcoming Barriers to Communication Across Genders
  • Gender and Power in Communication

• Chapter 10: Communication in Groups

  • Group Dynamics and Communication
  • Roles and Norms in Groups
  • Decision-Making and Problem-Solving in Groups
  • Communication and Leadership in Groups
  • Managing Group Conflict

• Chapter 11: Interpersonal Communication in the Digital Age

  • Technology and the Changing Landscape of Communication
  • Online Communication and Social Media
  • Managing Digital Relationships
  • Ethical Considerations in Digital Communication
  • The Impact of Technology on Face-to-Face Communication

• Chapter 12: Communication and Cultural Diversity

  • Understanding Cultural Differences in Communication
  • Verbal and Nonverbal Communication Across Cultures
  • Barriers to Cross-Cultural Communication
  • Strategies for Effective Communication in Diverse Settings
  • The Role of Globalization in Communication

• Chapter 13: Ethical Issues in Interpersonal Communication

  • Defining Ethics in Communication
  • Ethical Dilemmas in Interpersonal Interactions
  • Ethical Communication and Integrity
  • The Role of Honesty, Respect, and Responsibility
  • Ethical Challenges in Digital Communication

• Chapter 14: Improving Communication Skills

  • Assessing Your Own Communication Skills
  • Strategies for Personal Growth and Development
  • Communication Skills for Personal and Professional Success
  • Overcoming Communication Barriers
  • Applying What You’ve Learned: Real-World Practice

• Glossary

• References

• Index

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