Healthcare Management 11th Edition Rose T. Dunn – Ebook Instant Download/Delivery ISBN(s): 1640552227, 9781640552227
Product details:
- ISBN 10: 1640552227
- ISBN 13: 9781640552227
- Author: Rose T. Dunn
Healthcare organizations strive to keep pace with breakthroughs in medical science and technology, transparency of service outcomes, an educated customer base, global health threats, and federal regulations. As these elements continue to evolve, organizations are tasked with employing well-trained, dynamic healthcare managers to lead in a time of perpetual transformation. Dunn & Haimann’s Healthcare Management provides a definitive overview of healthcare management, organized around five primary functions: planning, organizing, staffing, influencing, and controlling
Table of contents:
Part 1: Stepping Into Management
Chapter 1: The Supervisor’s Job, Roles, Functions, and Authority
Chapter 2: The Theories and History of Management
Part II: Connective Processes
Chapter 3: Decision Making
Chapter 4: Coordinating Organizational Activities
Chapter 5: Communicating
Chapter 6: Legal Aspects of the Healthcare Setting
Chapter 7: Emerging Influences in Healthcare
Part III: Planning
Chapter 8: Managerial Planning
Chapter 9: Tactical Considerations in Planning
Chapter 10: Planning Tools
Chapter 11: Time Management Techniques
Part IV: Organizing
Chapter 12: Fundamental Concepts of Organizing
Chapter 13: Division of Work and Departmentalization
Chapter 14: Delegation of Authority
Chapter 15: Process and Quality Improvement and the Effect on Reorganization
Chapter 16: Committees as an Organizational Tool
Chapter 17: The Informal Organization
Part V: Staffing: Human Resources Management
Chapter 18: The Staffing Process
Chapter 19: The Selection Process
Chapter 20: Performance Appraisals and Position Changes
Part VI: Influencing
Chapter 21: Giving Directives and Managing Change
Chapter 22: Motivation
Chapter 23: Morale
Chapter 24: Discipline
Chapter 25: Leadership
Part VII: Controlling
Chapter 26: Fundamentals of Control and the Controlling Function
Chapter 27: Budgeting
Part VIII: Labor Relations
Chapter 28: The Labor Union and the Supervisor
Chapter 29: Handling Grievances
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