International Public Relations and Public Diplomacy Communication and Engagement 1st Edition by Guy Golan, Sung Un Yang, Dennis Kinsey – Ebook PDF Instant Download/Delivery: 1433126877 , 978-1433126871
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ISBN 10: 1433126877
ISBN 13: 978-1433126871
Author: Guy Golan, Sung Un Yang, Dennis Kinsey
This book provides an important discussion of the conceptual and practical interconnections between international public relations and public diplomacy. Written by some of the leading thinkers in both disciplines, the volume provides key lessons regarding global relationship-building and stakeholder engagement. Written from a government, corporate, and not-for-profit perspective, the book deals with such topics as mediated public diplomacy and information subsidies, international broadcasting, nation-branding, diaspora relationships, international exchanges, and soft power. A variety of international conceptual pieces and real-life case studies present an in-depth analysis of the strategic application of public relations tactics in governmental and organizational global relationship management efforts. The book is recommended for students, scholars, and practitioners in the fields of international public relations, public diplomacy, and international relations.
International Public Relations and Public Diplomacy Communication and Engagement 1st Table of contents:
1. Introduction: The Integrated Public Diplomacy Perspective (Guy J. Golan & Sung-Un Yang)
Introduction
Mediated Public Diplomacy
National Branding and Country Reputation
Relational Public Diplomacy
Conclusion
Note
Bibliography
Foundations
Chapter 2. U.S. Public Diplomacy Since 9–11: The Challenges of Integration (Michael D. Schneider)
Post-9/11 PD Realities
State’s Public Communication Response
The Department of Defense Response: The Rise of “Strategic Communication”
State’s Vision: The QDDR and the PD Strategic Framework at State
The State PD Strategic Framework: A Road Map to Innovation
PD Initiatives: Achievements and Challenges
The CSCC: The Challenge of Moving Youth Away from Extremism
Academic Exchanges: The Challenge of Planning and Prioritization
American Spaces: The Challenge of Accessibility
New Technologies: The Challenge of Finding an Effective Mix
The Advisory Role of Public Diplomacy: The Challenge of Integrating PD into Decision Making
Unfinished Business for Public Diplomacy
The Need to Update Broadcasting
The Need for Additional Support for the Field
Looking Ahead
Green vs. Red Lines in the Whole of Government Approach
Short- Versus Long-Term Needs: The Urgent Versus the Important
Educational Exchange: A Benefit or a Necessity?
American Understanding of a Changing World: Region to Region
Messaging Versus Dialogue: Tactics Versus Strategy
Prospects for Integration: Closing the Concept-Practice Gap
Notes
Bibliography
Chapter 3. Public Diplomacy in NGOs (Olga Zatepilina-Monacell)
NGOs in International Relations and Non-State Public Diplomacy
Conceptual and Operational Definitions of a U.S. NGO
Overview of the Case Studies
Country-of-Origin Is Intrinsic to NGOs’ Corporate Identities
Quality, Stakeholder Empowerment, and Issues Management
NGOs’ Autonomy and Pluralism as U.S. Reputational Assets
Note
Bibliography
Chapter 4. The Evolving Links Between International Public Relations and Corporate Diplomacy (Sarab
Dimensions of Public Diplomacy
The Shift of Power: From Country Power to Corporate Power
Who Really Matters? Addressing Stakeholders in Corporate Diplomacy
The Emerging Definitions of Global Success: Authenticity and Localization
Handling a Crisis in a Transnational Environment
CSR and Partnerships for Global Development
Putting the Pieces Together: Propositions for Corporate Diplomacy
Bibliography
Chapter 5. Public Diplomacy and Public Relations: Will the Twain Ever Meet? (Nancy Snow)
Bibliography
The Functions of International Public Relations and Public Diplomacy
Chapter 6. Application of Relationship Management to Public Diplomacy (Eyun-Jung Ki)
Theoretical Background
Definitions of Public Diplomacy and Public Relations
Nexus of Public Relations and Public Diplomacy
A Theoretical Framework of Relationship Management for Public Diplomacy
Relationship Perspective
Linking Relationship, Attitude and Behavior
Attitude
Behavior
Discussion and Research Agenda
Notes
Bibliography
Chapter 7. Application of Issues and Crisis Management to Public Diplomacy (Jangyul Robert Kim)
Issue Management and Public Diplomacy
Conceptualization
Crisis Management and Public Diplomacy
Conceptualization
Research on Crisis Response Strategies
Conclusion
Suggestions for Future Research
Notes
Bibliography
Chapter 8. Diplomacy in a Globalized World: Focussing Internally to Bulid Relationships Externally (
The International Public Inside the Border
Advocates vs. Adversaries: Positive and Negative Megaphoning of Hosted Publics
Impetus for Communicative Activism
Framing the Relationship: Major Contextual Factors of Perceived Relationships Among Foreign Publics
The Process and Outcomes of Migrants’ Communicative Activism
Strategic Public Diplomacy: The Opportunities and Threats of Communicative Activism by Behavioral, R
Bibliography
9. Stewardship and the Political Process: Improving the Political Party- Constituent Relationship Th
Introduction
Voter Confidence Down
Stewardship
Soft Power
Literature Review
Dimensions of Organizational-Public Relationships
Stewardship and the Organization-Public Relationship
Dimensions of Soft Power in Public Diplomacy
Method
Results
Discussions
Stewardship Strategies Can Be Successful
Promises Broken/Credibility
Responsibility and Reporting
Long-Term Involvement
Conclusion, Limitations, Future Research
Bibliography
Chapter 10. Ethical Visions for Public Diplomacy as International Public Relations (Hua Jiang)
Conceptualizations of Public Diplomacy
Major Approaches/Perspectives in Conceptualizing Public Diplomacy
A Broader Definition of Public Diplomacy
Public Diplomacy and International Public Relations: Similarities and Convergences
A Review of Ethical Visions for Public Diplomacy as International Public Relations
Key Values, Philosophies, and Models of Ethics for Public Diplomacy
(Un)ethical Cases of Public Diplomacy in International Public Relations
Conclusions and Future Research
Bibliography
Nation Brands and Country Reputation
Nation Brands and Country Reputation
Chapter 11. Public Diplomacy and Competitive Identity: Where’s the Link? (Simon Anholt)
Public Diplomacy and National Image
Public Diplomacy, Power and Perception
How Competitive Identity Works
Note
Bibliography
Chapter 12. Repairing the “Made-in-China” Image in the U.S. and U.K.: Effects of Government- s
Salience of Nation Branding and Its Consequences
Relevant Theories
Country-of-Origin Effects
Paid Government Advertising Campaign
Current Theory on Stereotyping: Reflective and Impulsive Model (RIM)
An Illustrative Study on Changing “Made-in-China” Stereotype
Impulsive Component: Consumer Ethnocentrism
Impulsive Component: Ad Elicited Emotions
Reflective Component: Reflective Thoughts
Reflective Component: Openness to Cultural Diversity
Research Methods
Results
Country Differences
Discussion and Conclusion
Implications for Nation Branding
Bibliography
Chapter 13. Taking It to the Streets: The Evolving Use of VNRs as a Public Diplomacy Tool in the
Video News Releases: Concept and Controversy
Public Diplomacy: Evolution of Goals and Tactics
Public Diplomacy Tools in the Digital Age
A Pseudo-Event Defines Coverage of a “Real” Event
YouTube and Facebook Build Foreign “Friendships”— and Sometimes Enemies as Well
Conclusion
Bibliography
Chapter 14. Conceptualizing International Broadcasting as Information Intervention (Shawn Powers &
International Broadcasting in the Market for Loyalties
Sellers
Buyers
Case Studies
The Al-Jazeera Network
U.S.-International Broadcasting in the Middle East
Implications
Notes
Bibliography
Engaging Domestic and Foreign Publics
Engaging Domestic and Foreign Publics
Chapter 15. Contextual Meaning (Bruce W. Dayton & Dennis F. Kinsey)
Public Relations in Public Diplomacy
An Example: Contextual Meaning of Democracy
Methodology
Procedure
Results
Discussion
Areas of Consensus
Areas of Cleavage
Next Steps: Further Evaluation of Democracy and Impacts of the Leaders for Democracy Project
Bibliography
Chapter 16. The Importance of Diaspora Communities as Key Publics for National Governments Around
Diaspora and Transnational Communities
Domestic Politics Abroad
Contextual Factors at Home
The “Governmentality” Perspective and the Diaspora
Redefining Migrants as Heroes, Agents of Development and Ambassadors
Diasporas as Foreign Publics at Home
Final Remarks: Understand Your Audience
Mexico: An Exemplary Case of State-Diaspora Relations
Ministerial or Consular Reforms
Investment Policies to Attract or Channel Migrant Remittances
Extension of Political Rights
Extension of State Protections or Services
Symbolic Policies to Reinforce the Diasporic Identity
Other Cases
Bibliography
Chapter 17. Soft Power, NGOs and Virtual Communication Networks: New Strategies and Directions for
Public Diplomacy: Tradition and New Development
Traditional Approach to Public Diplomacy
New Development in Public Diplomacy
Hyperlink Network Analysis
Methods
Sampling
Data Collection
Results
INGO Websites’ Global Reach
Structural Features of INGOs’ Global Virtual Network
Discussion
INGOs’ Capacity to Reach Global Publics
INGOs’ Websites as Credible Information Sources
INGOs’ Transnational Network
Existing Issues
Conclusion
Bibliography
Chapter 18. Live Tweeting at Work: The Use of Social Media in Public Diplomacy (Juyan Zhang & Shah
Literature Review
Social Media and Public Relations
Social Media and Public Diplomacy
Public Diplomacy, Credibility and Internet
Unified Theory of Acceptance and Use of Technology (UTAUT)
Method
Defining Social Media
The Survey Instrument
Data Collection
Measures
Results
Respondents’ Characteristics
Discussion and Conclusion
Notes
Bibliography
Global Issues & Challenges
19. The Public Relations of Populism: An International Perspective of Public Diplomacy Trends (Jiska
Populists as Contending Non-State Actors
Double Differentiation and Accredited Representation
From Media Populism to Media Politik
Something Old, Something New
Conclusion
Bibliography
Chapter 20. Presidents, Approval Ratings, and Standing: Assessing Leaders’ Reputations (Margaret
Approval Ratings— Here and Abroad
Using Foreign Policy to Change Approval Ratings
How Presidents View Approval Ratings and Whose Count
In Conclusion
Bibliography
Chapter 21. A Contextualized Interpretation of PD Evaluation (James Pamment)
The Story So Far: Evaluation as Convergence
Output Analysis
Outcome Analysis
Perception Analysis
Network Analysis
Conclusion: Evaluation Within Cultures of Accountability
Bibliography
Chapter 22. Tenets of Diversity: Building a Strategy for Social Justice in Public Diplomacy (Brend
Concepts for the Framework
Diversity
Diversity and Gender
Public Relations as Relationship Building and Relationship Management
Individual and Social Identity & Intersectionality
Trust in Relationship
Organizational Justice
Perception and Co-orientation
Diversity Strategies
Culture
Cultural Competency
Summary: Diversity and Social Justice as an Ethical Imperative
Appendix A
Bibliography
Chapter 23. Public Diplomacy, Public Relations, and the Middle East: A Culture-Centered Approach
Culture-Centered Approach to Public Diplomacy
Critically interrogating language: Strategic inversion
Top-down interventions couched in language of democracy
The economic question
Strategies of co-optation
Discussion
References
Conclusion
Chapter 24. An Integrated Approach to Public Diplomacy (Guy J. Golan)
Foundations
Mediated Public Diplomacy
Nation Brands / Reputation Level
The Relational Level
Soft Power Programs
Soft Power and Public Opinion
Anti-Americanism on the Rise
Losing the Media War
America’s Media Strategy
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