Leading healthcare IT managing to succeed 1st Edition by Susan Snedaker ISBN 1351722212 9781351722216

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Product details:

ISBN 10:    1351722212
ISBN 13: 978-1351722216
Author:      Susan T. Snedaker

Leading healthcare IT managing to succeed 1st Table of contents:

Chapter 1: Healthcare Information Technology Overview

Overview

• Background of Healthcare IT (HIT) development and importance.
• Current state of U.S. healthcare system and its need for innovation through HIT.
• Changing dynamics in healthcare delivery models.
• Expanding role of HIT in healthcare management and patient care.
• The increasing demand for new skills in HIT leadership.

Strategy

• How to deploy HIT strategies.
• Aligning IT with healthcare goals.
• IT governance and value generation in healthcare.
• Marketing HIT to stakeholders.
• Risk management in HIT, involving management, direction, and leadership practices.
• Importance of Lean practices in HIT.

Summary

• Overview and insights into HIT’s role in modern healthcare.

References

Chapter 2: Strategy, Vision, and Alignment

Overview

• Developing a clear IT vision aligned with the organizational strategy.
• The impact of defining IT vision with or without organizational direction.

Strategy Deployment

• Steps to implement IT strategies.
• Assessing internal capabilities and conducting SWOT analysis.
• Roadmaps to connect strategies with tangible results.

Summary

• Strategy development and alignment to drive HIT success.

References

Chapter 3: IT Governance

Overview

• What is IT governance and its relevance in healthcare settings?
• Key governance elements such as IT alignment, risk management, value delivery, and resource management.

IT Governance Framework

• Different councils and leadership bodies within healthcare IT governance.
• How to manage decisions and prioritize IT projects.

Success Factors

• Defining roles, responsibilities, and outcomes.
• Building continuous education and an expedited process for smaller IT requests.

Summary

• The importance of governance for HIT leadership.

References

Chapter 4: Defining and Delivering IT Value

Overview

• Defining the concept of IT value in healthcare.

Value Creation

• How standardization and best practices can create IT value.
• Encouraging innovation while maintaining operational standards.

Summary

• Framework for delivering and assessing IT value in healthcare.

References

Chapter 5: Marketing Healthcare Information Technology

Overview

• Identifying key customer segments in healthcare IT.
• Brand development for healthcare services, projects, and communications.

Relationship Building

• Marketing strategies for internal and external stakeholders.
• Building relationships within and outside the organization.

Summary

• Effective strategies for marketing HIT services.

References

Chapter 6: Inform, Involve, and Influence

Overview

• The importance of honesty, trustworthiness, and emotional intelligence in leadership.

Relationship Building

• Ways to inform, involve, and influence healthcare professionals to support HIT goals.
• Role of emotional intelligence in managing relationships and communication.

Summary

• Communication and relationship-building for HIT success.

References

Chapter 7: IT Risk Management

Overview

• Understanding risks and developing mitigation strategies in HIT.

Risk Assessment

• Different types of risks: strategic, operational, technological, and human.
• Key areas: service portfolio changes, technology assessment, end-user engagement, etc.

Summary

• IT risk management approaches in healthcare.

References

Chapter 8: Managing, Directing, and Leading

Overview

• Transitioning from technical expertise to effective management.

Managing

• Setting clear expectations, handling performance, and managing staff effectively.

Directing

• Leading managers and frontline staff, including dealing with multiple perspectives.

Leading

• Traits of a strong leader: vision setting, motivating others, adaptability, results orientation, and innovation.

Summary

• Essential skills for managing, directing, and leading HIT initiatives.

References

Chapter 9: Lean in Healthcare IT

Overview

• Basics of Lean management and its relevance to healthcare IT.

Lean Tools and ITIL

• How Lean intersects with ITIL and ITSM.
• Tools like Value Stream Mapping and Standard Work for continuous improvement.

Next Steps

• Starting small, experimenting frequently, and aligning initiatives with organizational goals.

Summary

• Lean methodology for optimizing HIT processes.

References

Chapter 10: Fast Forward

Overview

• The importance of operational optimization in healthcare IT.

Optimize

• Consolidating and standardizing technology and improving security strategies.

Engage

• Enhancing patient engagement through unified portals, secure messaging, and wearables.

Analyze

• Utilizing big data and analytics for population health management.

Innovate

• Fostering innovation through healthcare-business partnerships and internal initiatives.

Summary

• Strategic approach to future-proofing HIT.

References

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