Making Sense of Risk Management a Workbook for Primary Care Second Edition Lambden – Ebook Instant Download/Delivery ISBN(s): 1315358344, 9781315358345
Product details:
- ISBN 10: 1315358344
- ISBN 13: 9781315358345
- Author: Roy
What you really need to know about risk management, clinical governance, law and ethics… Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks down complex issues and presents them in an easily comprehensible manner. Addressing current issues such as the new GP Contract and the rapid rise in litigation, this new edition takes on a more rigorous approach but maintains the same light-hearted style with more detailed and definitive guidance. The format makes use of tips, warnings, tables, exercises and think boxes providing an informative, interesting and engaging read. All primary care staff including General Practitioners, managers, nurses, health visitors, administrative staff and receptionists will find this book invaluable.
Table of contents:
About the Authors
Dedication
Introduction
Risk Management
The Duties of a General Practitioner
Professional Indemnity Requirements
Handling Complaints
The General Medical Council: (or whatever comes next – see Annex)
Competence and Continuing Professional Development
Clinical Negligence
The Telephone: Getting Wired
Examining and Treating the Patient
Cutting the Risk Out of Surgery
Dealing with Difficult Patients
Consent
Confidentiality
Patient Records and The Law
Medical Records
Personal Relationships with Patients
Whistleblowing
Chaperones
Domiciliary Visiting
Locums and Risk
Managing Patient Expectations
Risk and Finance
Getting to Grips with Communication
Information Technology and Risk Management
Reviewing the Practice
Health and Safety 1
Health and Safety 2
Employment Issues and Risk
Risk and the Media
Clinical Governance
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