Organisational Responses to Social Media Storms An Applied Analysis of Modern Challenges 1st edition by Andy Phippen, Emma Bond 3030499778 9783030499778

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ISBN-10 :  3030499778 

ISBN-13 : 9783030499778

Author:  Andy Phippen, Emma Bond 

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

Organisational Responses to Social Media Storms An Applied Analysis of Modern Challenges 1st table of contents:

1. Organisational Responses to Social Media Storms: An Introduction—Fake News, Post-Truth and Policy-Based Evidence Forming
2. The Case of Vanessa George and the Little Teds Nursery in Plymouth: Calls for a Return to Capital Punishment?
3. Momo Week: A Perfect Social Media Storm and a Breakdown in Stakeholder Sanity?
4. Teen Sexting: The Challenge for Secondary Schools—Where a Society Decides Criminalising Children Is Perhaps Not the Best Safeguarding Approach
5. The Warwick University Group Chat: Where Reputation Is Placed Ahead of Safeguarding?
6. Conclusions: What Happens When People Only Hear Echoes of Their Views and No-One Know

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Tags: Organisational Responses, Social Media, Applied Analysis, Modern Challenges, Andy Phippen, Emma Bond