PHR and SPHR Professional in Human Resources Certification Complete Study Guide 5th edition by Sandra Reed ISBN 1119426677 9781119426677

Chapter 1: Certifying Human Resource Professionals

• Overview of the Human Resource profession.
• Development of the Human Resource Body of Knowledge (HRBOK).
• Understanding the PHR and SPHR exams and their importance.
• Summary and test preparation tips.

PHR Exam Preparation (Chapters 2-6)

These chapters cover the essential knowledge areas for the PHR exam, focusing on foundational HR concepts, functions, and management skills.

1. Chapter 2: Business Management

   • Organizational structures, mission, vision, and values.
   • Corporate governance and enterprise risk management.
   • Change management and HR metrics.
   • Key exam concepts and review questions.

2. Chapter 3: Talent Planning and Acquisition

   • Talent planning and job analysis.
   • Staffing programs and recruitment strategies.
   • Exam essentials and practice questions.

3. Chapter 4: Learning and Development

   • Organizational development and training programs.
   • Metrics for measuring the effectiveness of learning and development.
   • Summary and review questions.

4. Chapter 5: Total Rewards

   • Definition and budgeting of total rewards (compensation, benefits, payroll).
   • Communicating compensation and benefits programs.
   • How to measure results in this area.

5. Chapter 6: Employee and Labor Relations

   • Human relations, organization climate, and culture.
   • Employee rights and performance management.
   • Labor relations, risk management, and exit/off-boarding processes.

SPHR Exam Preparation (Chapters 7-11)

These chapters are more advanced, covering leadership, strategy, and other senior HR management responsibilities.

1. Chapter 7: Leadership and Strategy

   • Organizational planning, strategic management, and human capital management.
   • HR data, metrics, and service delivery strategies.
   • Project management concepts applied to HR.

2. Chapter 8: Talent Planning and Acquisition

   • Recruiting, selection, and strategic workforce planning for senior roles.
   • Exam essentials and review questions.

3. Chapter 9: Learning and Development

   • Strategic learning and development, succession planning, and talent management.
   • Training as an intervention strategy and behavioral science in HR.

4. Chapter 10: Total Rewards

   • Philosophy and strategies for total rewards at the senior level.
   • Fiduciary responsibility, equity compensation, and benefits.
   • Motivating and retaining employees through compensation.

5. Chapter 11: Employee Relations and Engagement

   • Diversity and inclusion, workplace safety, and labor unions.
   • Metrics for measuring employee engagement and retention.