Security Risks in Social Media Technologies Safe Practices in Public Service Applications 1st Edition Alan Oxley (Auth.)

Chapter 1: Web 2.0 and social media

Abstract:

Background

Web 2.0

The future of the web

The future of social media

Chapter 2: Non-frivolous uses of social media in the public sector

Abstract:

The potential of Web 2.0

The potential of social media

The potential of wikis

Example Web 2.0 applications

Teaching and learning

The use of social media in emergencies

Sentiment analysis: finding out opinions

Uses of Twitter in public service departments

Discovering applications

Chapter 3: Security threats to social media technologies

Abstract:

Security

Threats to information systems in the public sector

The impacts of social media malpractice

Specific threats: examples and applications

Chapter 4: Security controls applied to the participation-collaboration pattern

Abstract:

Types of security control

Management security controls

Technical controls

Operational security controls

Governance

Deciding what security controls are appropriate

Who is involved in security?

Chapter 5: Acceptable use practices

Abstract:

Reasons for acceptable use policies

The content of acceptable use policies

Acceptable use policies for citizens

Acceptable use policies for public service employees

Advice for K-12 schools

Chapter 6: Participation and collaboration in K-12 schools

Abstract:

Introduction

Threats to participation–collaboration in K-12 schools

Security controls for online media in schools

Parental participation–collaboration in K-12 schools

Past research and possible research

Chapter 7: Mitigating the risks of identity theft and malware

Abstract:

Introduction

Social media sites

Unsolicited messages, files, and hyperlinks sent by email

Other threats: thumb drives

Chapter 8: Conclusion

Abstract:

References

Further reading

Appendix 1: SharePoint

Appendix 2: Twitter application programming interfaces

Appendix 3: Examples of general threats and a control

Appendix 4: Examples of rogue unsolicited email messages

Appendix 5: Key terms in secure computing

Appendix 6: Acceptable use policies for citizens

Appendix 7: Acceptable use policies for public service employees

Appendix 8: Products to facilitate parental involvement and engagement in K-12 schools