Six Sigma Master Black Belt Certification Training Manual 1st edition by The Council For Six Sigma Certification

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Author:   The Council For Six Sigma Certification 

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Six Sigma Master Black Belt Certification Training Manual 1st Table of contents:

UNIT 1: INTRODUCTION TO SIX SIGMA
CHAPTER 1: WHAT IS SIX SIGMA?
Data Driven Processes and Decisions.
Defining 60.
Common Six Sigma Principles
Challenges of Six Sigma…..
CHAPTER 2: SIX SIGMA HISTORY AND APPLICATION
The Development of Statistical Process Control…
Continuous Process Improvement: Toyota and Lean.
Motorola’s Focus on Defects…
ABB, Allied Signal, and General Electric.
Continued Growth of Six Sigma…
Applying Six Sigma Knowledge
CHAPTER 3: OTHER PROCESS IMPROVEMENT AND QUALITY METHODS…
Other Formal Quality or Process Improvement Programs…
When to Use Six Sigma
CHAPTER 4 : LEAN CONCEPTS.
The Seven Muda…
Other Forms of Waste.
Two Types of Muda.
55
Just-in-Time Manufacturing.
CHAPTER 5: BASIC SIX SIGMA CONCEPTS.
Standard Deviation
The Pareto Principle
Voice of the Customer..
Basic Metrics.
CHAPTER 6: APPROACHING THE PROBLEM
Problem Functions: y = f(x)..
The 5 Whys
…..
Creating a Problem Statement.

UNIT 2: PROJECTS AND PROCESSES..
75
CHAPTER 7: WHAT IS A PROCESS?.
What is a Process?.
Major Process Components
Process Owners
Data
81
Defining Process Components: The SIPOC
81
Tips for a SIPOC Brainstorming Session
84
Sample SIPOC Diagrams..
84
CHAPTER 8: QUALITY…
90
Critical to Quality Characteristics..
…90
The CoQ and the CoPQ..

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Tags: Six Sigma, Belt Certification, Training Manual, The Council For Six Sigma Certification