WORKING THROUGH CONFLICT strategies for relationships groups and organizations 9th Edition by Joseph Folger, Marshall Scott Poole, Randall Stutman ISBN ‎ 0367461471 ‎ 978-0367461478

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Product details:

ISBN 10: ‎ 0367461471
ISBN 13: ‎ 978-0367461478
Author:  Joseph Folger, Marshall Scott Poole, Randall Stutman 

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice.

Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion.

This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs.

WORKING THROUGH CONFLICT strategies for relationships groups and organizations  9th Table of contents:

Chapter1 : Introduction

Chapter 2: Content

Chapter 3: Conclusion 

Chapter 4: Appendices

Chapter 5: Glossary

Chapter 6: References 

Chapter 7: Index

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